The following values underpin the work carried out by Practitioners at Serenity Steps.
Client-centered approach:
Practitioners will prioritise your needs and will aim to empower you to make positive change within your life.
Confidentiality:
Practitioners value the importance of maintaining your privacy and creating a safe space for open communication. Legal requirements that underpin the role of our practitioners will be discussed at your first appointment. Any breach of these legal requirements will be discussed between you and your clinician before any further action is taken.
Ethical practice:
Practitioners follow the guidelines that govern our roles.
Empowerment:
Practitioners will help you to; develop self-awareness, overcome challenges, and achieve personal growth.
Support and guidance:
Practitioners will provide support, encouragement, and guidance. Practitioners will be available via phone or email between the hours of 9am to 5pm. They will endeavour to return your communication within 24 hours.
Respect for individuality:
Practitioners will recognise and respect your unique experiences, values, and goals.
Commitment to personal growth:
Practitioners will encourage continuous self-improvement and development, both for themselves and their clients.
Non-judgmental approach:
Practitioners will create a safe and accepting environment where clients can express themselves freely.
Goal-oriented focus:
Practitioners will work with clients to set and achieve objectives for personal or professional development.
Holistic perspective:
Practitioners will work with clients to understand the emotional, mental, physical and social aspects of their lives.
Artist: Nathan Crawford